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Password Policy Guidelines

To ensure the highest level of security for your account and personal data, please adhere to our strict password policy. Following these guidelines helps protect your information from unauthorized access.

Minimum Requirements

  • Must be at least 12 characters long.
  • Must include a combination of uppercase letters (A-Z), lowercase letters (a-z), numbers (0-9), and special characters (e.g., !, @, #, $, %, ^, &, *).
  • Cannot contain more than two consecutive identical characters.

Password Complexity & Strength

  • Avoid using easily guessable information such as your name, birthdate, common words, or simple sequences (e.g., "123456", "password").
  • Ensure your password is unique and not reused from other websites or services.
  • Consider using a passphrase (a sequence of random words) for greater strength and memorability.

Prohibited Passwords

  • Passwords found in common breach lists.
  • Passwords that are too similar to your username or email address.
  • Common dictionary words or simple substitutions (e.g., "p@ssword").

Account Security & Management

  • We recommend using a reputable password manager to generate and store strong, unique passwords.
  • Do not share your password with anyone, including our support staff.
  • Regularly update your password, ideally every 90 days.
  • After several failed login attempts, your account may be temporarily locked for security. Follow the "Forgot Password" link to regain access.

Your security is our top priority. Adhering to these guidelines significantly enhances the protection of your account.

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